Quantum vmPRO 4000 User's Guide download pdf (Page 83)

Chapter 2: vmPRO Setup and Configuration

vmPRO Emails, Reports, Alerts, and Autosupport

Quantum vmPRO User’s Guide 70

Configure the Email feature for your vmPRO appliance

1. Display the ConfigureEmail dialog box or the EmailConfiguration page.

2. In the 'From'Address field, enter the email address from which to send the vmPRO appliance's

reports and alerts.

Note:We recommend entering an administrator's address in the 'From'Address field, since the

address entered in this field is also used as the recipient address when a password reset is

needed.

3. In the Host or SMTPServer field, enter the host for the vmPRO appliance's SMTP server.

4. In the Port field, enter the port for the vmPRO appliance's SMTP server.

5. Select the UseTLS check box to use transport layer security (TLS) when sending emails over the

Internet, as needed.

6. Select the UseSMTPAUTH check box to use SMTP authentication in accessing the email server, as

needed.

If you select this option, do the following:

a. In the Username field, enter the login name for accessing the SMTP server.

b. In the Password field, enter the password for accessing the SMTP server.

7. Select the LogDebugMessages check box to log debugged emails in the Support Logs. See vmPRO

GUI Menus.

Note:This field only displays on the ConfigureEmail dialog box.

8. Click SendTestEmailNow to send a test email from the email address entered in the 'From'

Address field.

9. Click OK to save changes and exit the ConfigureEmail dialog box, or save changes and exit the

wizard.

Caution:Any time you make configuration updates from the QuantumvmPROConfiguration

Wizard, you must exit the wizard using the Summary tab to save your updates. See Initially

Configuring a vmPRO Appliance.

Configuring Reports, Alerts, and Autosupport for a

vmPRO Appliance

Configure your vmPRO appliance to send daily reports and alerts to recipients who need to know about the

status of the appliance. In addition, enable Autosupport to facilitate pro-active support from the Quantum

support team.

Note:Make sure your firewall allows access to support.Quantum.com on port 443.

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Quantum vmPRO 4000 User's Guide Page 83