Quantum vmPRO 4000 User's Guide download pdf (Page 81)

Chapter 2: vmPRO Setup and Configuration

vmPRO Emails, Reports, Alerts, and Autosupport

Quantum vmPRO User’s Guide 68

vmPRO Emails, Reports, Alerts, and

Autosupport

Use Quantum vmPRO's Email, Reports, and Alerts features to send daily reports and alerts to recipients

who need to stay informed about the vmPRO appliance.

Use the Quantum vmPRO Autosupport feature to include the Quantum support team on daily report and

alert emails, as well as to upload a daily report to the Quantum support site. Uploading reports to the

Quantum support site enables SmartRead statistical analysis, and facilitates pro-active support from the

Quantum support team.

To take advantage of daily reports and email alerts, as well as Autosupport, configure both the Email feature

and the Reports and Alerts feature on your vmPRO appliance.

Note:Standard edition customers can upload reports, but they cannot access the support site. To take

full advantage of the Autosupport feature, either purchase additional capacity or purchase a service

contract. For more information, go to www.quantum.com.

Configuring Email for a vmPRO Appliance

Configure your vmPRO appliance's Email feature to send daily reports and alerts to recipients who need to

stay informed about the vmPRO appliance. You can configure your appliance's Email feature from the

Configure menu or the QuantumvmPROConfigurationWizard.

After entering credentials for your appliance's Email feature, you can verify that the credentials are correct

by sending a test email.

Display the Configure Email dialog box

l From the Configure menu, select Email.

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Quantum vmPRO 4000 User's Guide Page 81