Quantum Scalar 50 LTO-3HH User's Guide Page 24

  • Download
  • Add to my manuals
  • Print
  • Page
    / 290
  • Table of contents
  • TROUBLESHOOTING
  • BOOKMARKS
  • Rated. / 5. Based on customer reviews
Page view 23
Preface
StorageCare Guardian
Quantum Scalar 50 User’s Guide xxiv
4 If an error or problem is detected, Quantum queues a request to the
StorageCare Guardian agent for data collection or real-time access to
the system.
5 The StorageCare Guardian agent checks access policy settings to
determine if access is allowed.
6 If approved, the information is transferred to Quantum, or a remote
connection is initiated.
7 Quantum Support will diagnose the problem and, if necessary, send
the needed parts and/or field personnel to resolve the issue.
8 Quantum can identify if the backup problem is not associated with
the Quantum device and then direct the customer to resolve the issue
with appropriate third-party vendor.
Page view 23
1 2 ... 19 20 21 22 23 24 25 26 27 28 29 ... 289 290

Comments to this Manuals

No comments