Chapter 5 Troubleshooting
Interpreting System LED Status
Quantum Scalar 50 User’s Guide 170
Interpreting System LED Status
The following system LED status indicators are available on the Scalar 50
libraries:
• Operator Control Panel (OCP) LED Status
• System Controller Board (SCB) LED Status
Cleaning cartridge
marked as
unrecognized
media
Ensure that the cleaning cartridge has the
correct barcode label. You must use the correct
label for the cartridge type.
The remote
management pages
report the
following event:
surrogate drive
logged out
From the OCP, power the tape drive off and
then back on.
If the drive is still logged out, contact Quantum
Technical Support “Contacts”
on page xx.
The remote
management pages
report the
following event:
surrogate drive
communication lost
From the OCP, power the tape drive off and
then back on.
If drive communication is still lost, contact
Quantum Technical Support “Contacts”
on
page xx.
The remote
management pages
report the
following event:
surrogate drive
unavailable - power
lost or canister
removed
Check to see if the tape drive is installed.
If the drive is installed, reseat the tape drive by
removing and reinstalling the drive.
If the library still indicates that the power is lost
or canister removed, contact Quantum
Technical Support “Contacts”
on page xx.
Problem Corrective Action
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