Quantum DX5000 User's Guide download pdf (Page 111)

Quantum DX3000 and DX5000 User’s Guide 93

Chapter 4

4Troubleshooting

This chapter describes problems you may encounter during the setup and

operation of the DX3000/DX5000 system. Corrective information is

provided to help you resolve the problems.

Common Problems and Solutions 4

The troubleshooting information in this section covers the following

topics:

• Hardware Problems

• Ethernet Network Problems

Hardware Problems 4 Table 19 describes corrective actions for problems occurring with the

system hardware.

1 2 ... 106 107 108 109 110 111 112 113 114 115 116 ... 129 130

';6HULHV 1
Contents 3
Chapter 2 Basic Operations 13 4
Chapter 4 Troubleshooting 93 5
Glossary 106 5
Index 109 5
StorageCare Guardian 0 16
StorageCare Guardian 18
DX3000 and DX5000 System 19
Description 19
Features and Benefits 1 20
Features and Benefits 21
DX3000 and DX5000 Systems 1 22
DX3000 and DX5000 Systems 23
Table 1 DX3000/DX5000 23
Capacity Specifications 23
Figure 3 DX3000 System 24
Components 24
Figure 4 DX5000 System 25
Hard Drive Storage 1 26
Hard Drive Storage 27
Supported RAID Configurations 28
Typical Configurations 1 29
Typical Configurations 30
Figure 7 DX3000/DX5000 30
System Plus a Tape Library 30
Basic Operations 31
Chapter 2 Basic Operations 32
Turning on the System 32
DX3000/DX5000 Operations 2 33
DX3000/DX5000 Operations 34
Table 2 DX3000 LEDs 34
Table 4 Drive Sled LEDs 36
Figure 13 Ethernet Port LEDs 37
Table 5 Ethernet Port LEDs 37
LED indicators 38
DX3000 and DX5000 Remote 40
Management 40
DX3000 and DX5000 Web Pages 3 41
Accessing DX3000 and 42
DX5000 Web Pages 42
Configuration 3 46
Configuration 47
Figure 18 Configuration Page 47
Media tab 48
Media area 48
Edit button 48
Figure 23 Partitions Page 54
Available tape 59
Write protect 59
Apply button 59
Password 66
SSL (Secure Sockets 66
Layer) information 66
Ethernet ports 1 and 2 73
System Status 3 80
System Status 83
Figure 41 Tape Drive Details 83
Table 10 Tape Drive Details 83
3 To view the robot details: 84
Table 11 Robot Details 85
Remote Alerts 3 90
DX5000 system 95
Licensing 3 100
Utilities 3 101
3 To view the system log: 102
Troubleshooting 111
Chapter 4 Troubleshooting 112
Common Problems and Solutions 112
Table 19 Hardware Problems 112
Caution: Turn the system off 112
Table 20 Ethernet Network 113
Problems 113
DX3000/DX5000 System 114
Specifications 114
Physical Characteristics 1 115
Performance Characteristics 1 116
Environmental Specifications 117
Regulatory Statements 118
Taiwan (BSMI) Statement 119
DEN-AN Notice (Japan) 2 119
Battery Statement 2 121
Power Cord Statement 2 122
Power Cord Statement 123
Glossary 124

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