Quantum SDLT 320 User Manual Page 93
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- TROUBLESHOOTING
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SDLT 220 and SDLT 320 Product Manual CHAPTER 5: Using Your Tape Drive
81-85002-01 March 2004 5-17
5.7 Troubleshooting
The following subsections provide troubleshooting information that might be
helpful should the system fail its Power-On Self Text (POST).
Refer to the tape cartridge appendices in this manual (Appendix A, “Super
DLTtape I Data Cartridge” and Appendix B, “DLTtape IV Data Cartridge” ) for
complete visual inspection instructions for Super DLTtape I and DLTtape data
cartridges.
The web site http://www.quantum.com/sdlt includes much valuable information
about SDLT systems.
5.7.1 POST Troubleshooting
Table 5-5 provides troubleshooting tips that you will find useful in the event that
your tape system fails its POST.
If, after attempting the recommended actions listed in the table, the problem still
exists or recurs, a hardware failure may be the cause. Contact your service
representative.
Table 5-5. Troubleshooting Chart
If… Then… You should…
System does not
recognize the tape
system.
System may not be configured to
recognize the SCSI ID.
Configure system to recognize the tape
system’s ID.
SCSI ID may not be unique. Change the SCSI ID and reconfigure the
system. The new ID becomes effective at
the next power on or SCSI bus reset.
SCSI adapter parameters may not be
correct.
Check SCSI adapter documentation.
SCSI signal cable may be loose. Ensure SCSI cable is fully seated at each
connector end.
SCSI terminator may be loose or not
present on the bus.
Ensure correct, secure termination of bus.
- Copyright 2
- Trademarks 2
- Legal Disclaimers 2
- Contact Information 2
- Revision History 3
- 81-85002-01 March 2004 5
- Table of Contents 7
- 81-85002-01 March 2004 ix 9
- Glossary G-1 11
- List of Tables 13
- List of Figures 15
- Introduction 17
- 1.3 Related Documents 18
- 1.4 Structure of this Manual 18
- 1.5 Conventions 19
- 1.6 For More Information 19
- 1.7 Reader Comments 20
- SDLT 220/320 Product 21
- Information 21
- 2-2 March 2004 81-85002-01 22
- 2.3 SDLT 220/320 Technology 23
- 2.3.2 Pivoting Optical Servo 24
- Likelihood 25
- 2.3.6 Positive Engagement 25
- 2-6 March 2004 81-85002-01 26
- 2.4.1 Data Control Module 27
- 2.4.2 Tape Control Module 28
- 2.4.3 Front Panel Module 29
- 2-10 March 2004 81-85002-01 30
- Features 31
- 2.6 Quantum Diagnostics Tools 32
- 2.7 TapeAlert 33
- 2-14 March 2004 81-85002-01 34
- Drive Specifications 35
- 3.1.1 Interface Type 36
- 3.1.2 Physical Dimensions 36
- 3.1.3 Storage Capacity 37
- 3.1.4 Compression 37
- 3.1.5 Data Integrity 37
- 3.1.7 Head Life and MTBF 38
- 3.1.8 Media Durability 39
- 3.2 Functional Specifications 40
- Feature SDLT 220 SDLT 320 41
- 3-8 March 2004 81-85002-01 42
- 81-85002-01 March 2004 3-9 43
- Pulse Shape 44
- Vibration 44
- 81-85002-01 March 2004 3-11 45
- 3-12 March 2004 81-85002-01 46
- 3.3.1 Air Flow Requirements 47
- 3.3.3 Storage and Shipment 48
- 3.3.4 Altitude 49
- 3-16 March 2004 81-85002-01 50
- 81-85002-01 March 2004 3-17 51
- 3-18 March 2004 81-85002-01 52
- Installing Your Tape Drive 53
- 4.1.1 Safety Precautions 54
- 4.1.2 Handling 55
- 4-4 March 2004 81-85002-01 56
- 81-85002-01 March 2004 4-5 57
- Tape Drive 58
- 81-85002-01 March 2004 4-7 59
- SCSI ID0123 60
- SCSI ID 4 5 (default) 6 7 60
- SCSI ID891011 60
- SCSI ID 12 13 14 15 60
- Denotes Pin 1 orientation 61
- SCSI ID Jumper Across Pins: 62
- 9-10* 7-8 5-6 3-4 1-2 62
- 81-85002-01 March 2004 4-11 63
- 4-12 March 2004 81-85002-01 64
- 81-85002-01 March 2004 4-13 65
- 4-14 March 2004 81-85002-01 66
- 81-85002-01 March 2004 4-15 67
- 4-16 March 2004 81-85002-01 68
- 81-85002-01 March 2004 4-17 69
- 4-18 March 2004 81-85002-01 70
- 81-85002-01 March 2004 4-19 71
- Pin Number Signal Name 72
- 4.4.1 Configuring the Drive 73
- SCSI Cables 74
- AC Power Cable 75
- 4-24 March 2004 81-85002-01 76
- Using Your Tape Drive 77
- 5.1 Power On Self Test 78
- 81-85002-01 March 2004 5-3 79
- 5.3 Updating the Firmware 80
- 5.3.2 Making a FUP/CUP Tape 81
- 5.3.3 Using a CUP/FUP Tape 81
- • Updating the same revision 82
- 81-85002-01 March 2004 5-7 83
- 5-8 March 2004 81-85002-01 84
- 81-85002-01 March 2004 5-9 85
- DLTtape IV [includes DLT 1 86
- (Benchmark)] 86
- SDLT 220 87
- SDLT 320 87
- • The tape is moving 88
- 5.6 Density Selection 89
- 5-14 March 2004 81-85002-01 90
- 81-85002-01 March 2004 5-15 91
- 5-16 March 2004 81-85002-01 92
- 5.7 Troubleshooting 93
- 5-18 March 2004 81-85002-01 94
- 81-85002-01 March 2004 5-19 95
- 5-20 March 2004 81-85002-01 96
- SCSI Description 97
- 6-2 March 2004 81-85002-01 98
- 6.2 SCSI-2 Commands 99
- 6-4 March 2004 81-85002-01 100
- 6.3 SCSI-3 Commands 101
- 6.4 Parity 102
- 6.5 Signal States 102
- 81-85002-01 March 2004 6-7 103
- 6.6 SCSI Signals 104
- Signal Definition 105
- 6.6.2 Signal Bus Timing 106
- 1. Recommended time 107
- 6-12 March 2004 81-85002-01 108
- Regulatory Compliance 109
- 7.1.2 Safety Requirements 110
- 7.2.3 Conducted Emissions 111
- 7.2.4 Radiated Emissions 112
- Type Specifications Comments 113
- 7.3 Acoustic Noise Emissions 114
- Super DLTtape I 115
- Data Cartridge 115
- Super DLTtape Data Cartridges 116
- 81-85002-01 March 2004 A-3 117
- A-4 March 2004 81-85002-01 118
- 81-85002-01 March 2004 A-5 119
- A-6 March 2004 81-85002-01 120
- 81-85002-01 March 2004 A-7 121
- A-8 March 2004 81-85002-01 122
- 81-85002-01 March 2004 A-9 123
- A.5 Loading a Data Cartridge 124
- DLTtape I Data Cartridges 125
- A-12 March 2004 81-85002-01 126
- DLTtape IV Data 127
- Cartridge 127
- B-2 March 2004 81-85002-01 128
- 81-85002-01 March 2004 B-3 129
- B-4 March 2004 81-85002-01 130
- 81-85002-01 March 2004 B-5 131
- B-6 March 2004 81-85002-01 132
- 81-85002-01 March 2004 B-7 133
- B.4 Loading a Data Cartridge 134
- 81-85002-01 March 2004 B-9 135
- B-10 March 2004 81-85002-01 136
- Glossary 137
- G-2 March 2004 81-85002-01 138
- 81-85002-01 March 2004 G-3 139
- G-4 March 2004 81-85002-01 140
- 81-85002-01 March 2004 G-5 141
- G-6 March 2004 81-85002-01 142
- 81-85002-01 March 2004 G-7 143
- G-8 March 2004 81-85002-01 144
- 81-85002-01 March 2004 G-9 145
- G-10 March 2004 81-85002-01 146
- 81-85002-01 March 2004 G-11 147
- G-12 March 2004 81-85002-01 148
- 81-85002-01 A04 150
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