Quantum DAT 160 User's Guide download pdf (Page 58)

Chapter 5 Troubleshooting

General Procedure

Quantum DAT 160 User’s Guide 44

5 Check the environmental conditions against the specified limits.

6 Are appropriate drivers and application software installed on the

host?

Are You Using New Cartridges or a Different Brand of Cartridge?

Have You Been Using the Particular Cartridge for a Very Long

Time?

The problem could lie with the cartridge:

1 Check through Operating Your Tape Drive

on page 35.

2 Check that you are using a DDS-4, DAT 72, or DAT 160 cartridge.

3 Use the correct media type, for example:

• DAT media with DAT 160 or DAT 160 WORM media

4 Has the cartridge been write-protected, see Write-Protecting a D

Cartridge on page 40?

5 Clean the tape heads with the cleaning cartridge (see Cleaning the

Tape Heads). Be sure to use the correct cleaning cartridge:

• Quantum-qualified DAT 160 cleaning cartridge, model

MR-D6CQN-xx).

6 Try the operation again.

7 If the problem still occurs, try using a different cartridge.

8 If the problem is still there, the problem probably lies with the drive

or the host computer.

Has the Drive Been Moved Recently?

Have Any Cables Been Disconnected and Reconnected?

Has the Environment Changed—Unusually Hot, Cold, Damp, or Dry?

Has There Been Dust or Dirt Near the Drive.

Have Reasonable Precautions Against Static Been Taken?

The problem could lie with the drive:

1 Check the cables and connectors.

2 Clean the tape heads with the cleaning cartridge.

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Quantum DAT 160 User's Guide Page 58