Quantum Scalar 100 User's Guide

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Page 1 - 100 User’s Guide

www.adic.comADVANCED DIGITAL INFORMATION CORPORATIONScalar® 100 User’s Guide

Page 2

2 About This Guide and Your ProductOther Documents you Might NeedThe following documents are also available for this product. These documents can be f

Page 3 - Contents

92 Using the Remote Management Unit Configuring Network ParametersYou can reconfigure the hostname, IP address, subnet mask, and gateway address throu

Page 4 - 6 Getting Information 47

Scalar 100 User’s Guide 93 Adding/Removing UsersOnly the admin account can add or remove users.1 Click the Configuration tab.2 In the User Configurati

Page 5 - 9 Maintaining your Library 75

94 Using the Remote Management UnitUpdating FirmwareYou can update firmware for the RMU, library, and drives (LTO only). Before you update firmware, y

Page 6

Scalar 100 User’s Guide 95 Using the Operator Panel (via the RMU)The RMU provides access to the library via a virtual operator panel.• Click the opera

Page 7 - 13 Specifications 111

96 Using the Remote Management Unit

Page 8

Scalar 100 User’s Guide 97Troubleshooting and HelpWhen a failure occurs, the Scalar 100 firmware performs error recovery and reporting. Error reportin

Page 9 - Product Model Number

98 Troubleshooting and Help02 xxType 2 Software errors including microcode logic and operating system errors. Power off and on the Scalar 100 library

Page 10

Scalar 100 User’s Guide 9913 xxCannot read barcode label or the label is bad.Ensure that the barcode label was supplied by ADIC or an ADIC approved ve

Page 11 - Description

100 Troubleshooting and Help38 xxThe Remote Management Unit (RMU) can not communicate with the DHCP server.Contact ATAC.39 xxAn external network error

Page 12 - Front Panel Components

Scalar 100 User’s Guide 10146 xxThe barcode scanner detected a cartridge when one was not expected. This occurs because the magazine’s fiducial label

Page 13 - Back Panel Components

Scalar 100 User’s Guide 3 DescriptionThe Scalar 100 automates the retrieval, storage, and control of tape cartridges. It is designed for use in a stan

Page 14 - 6 Description

102 Troubleshooting and Help78 xxA put command was issued but the sensor indicated that the cartridge is not present in the picker assembly.Contact AT

Page 15 - Rear Power Switch

Scalar 100 User’s Guide 10389 xxFailure was detected while communicating with the motion controllers.Contact ATAC.8A xxThe returned sense indicated th

Page 16 - Internal Components

104 Troubleshooting and HelpA0 xxCommunication is not established between the main controller PCBA and the auxiliary controller PCBA’s in the library.

Page 17 - Slot Numbering

Scalar 100 User’s Guide 105 Operator Intervention MessagesWhen operator intervention is required, operator intervention messages display on the operat

Page 18 - Drive Module Numbering

106 Troubleshooting and Help-=>PERM ERROR!<=-SYSTEM WILL REBOOTSAC :%XCode:0x%Y%X = 2 digit hex%Y = 4 digit error modifier->SYSTEM REBOOTED&l

Page 19 - Host Attachment

Scalar 100 User’s Guide 107INTERVENTION NEEDED!Remove cartridgefrom slot.Slot [%X %Y %Z]%X = column number%Y = magazine number%Z = row numberUPSIDE DO

Page 20 - 12 Description

108 Troubleshooting and HelpSER NUMBER MISSINGPlease enter the system serial number via the monitor.NoneOne or more drives has downlevel firmware. You

Page 21 - Setting up your Scalar 100

Scalar 100 User’s Guide 109 Operator Information MessagesOperator Information Messages are messages that display on the operator panel and give the li

Page 22 - Unpacking your Library

110 Troubleshooting and Help Interpreting Drive LEDsFor information on interpreting drive LEDs, go to the drive manufacturer’s website and download th

Page 23 - Scalar 100 User’s Guide 15

Scalar 100 User’s Guide 111SpecificationsDepending on your drive type, many physical characteristics of your library will differ. The following sectio

Page 24 - 16 Setting up your Scalar 100

4 DescriptionDrive Support and Related TechnologiesDrive Control Path libraries support the following tape drives:• AIT type drives (AIT-2 HVD & L

Page 25 - Scalar 100 User’s Guide 17

112 SpecificationsTape Cartridge CapacityThe tape cartridge capacity of the Scalar 100 is determined by the media type. The maximum cartridge configur

Page 26 - Preparing the Host

Scalar 100 User’s Guide 113AITRefer to Table 14 for each AIT tape cartridge compatibility with each AIT tape drive and native storage capacity. NoteIf

Page 27 - Installing Drivers

114 SpecificationsSDLT/DLTRefer to Table 15 on page 114 for each SDLT/DLT tape cartridge compatibility with each SDLT/DLT tape drive and native storag

Page 28 - 20 Setting up your Scalar 100

Scalar 100 User’s Guide 115 LTORefer to Table 16 for each LTO tape cartridge compatibility with each LTO tape drive and native storage capacity. Table

Page 30 - 22 Setting up your Scalar 100

Scalar 100 User’s Guide 117IndexAADICcontacting . . . . . . . . . . . . . . . . . . . . . . . . . . . 2AITdrive capacity . . . . . . . . . . . .

Page 31 - Using the Optional Features

118 Indexinstalling . . . . . . . . . . . . . . . . . . . . . . . . . . . 27LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110lib

Page 32

Scalar 100 User’s Guide 119LLEDsinterpreting . . . . . . . . . . . . . . . . . . . . . . . . 110librarydrivers . . . . . . . . . . . . . . . . . .

Page 33 - Scalar 100 User’s Guide 25

120 IndexprintingHyperTerminal . . . . . . . . . . . . . . . . . . . . . . . 53logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Page 34 - Installing Side Panels

Scalar 100 User’s Guide 121sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49storage columnsinstalling . . . . . . . . . . . . .

Page 35 - Installing/Removing Drives

Scalar 100 User’s Guide 5 Front Power SwitchThere are two power switches on the library: the front power switch and the rear power switch.Turning off

Page 37 - Replacing a Drive

6 DescriptionFigure 3 Back Panel Components of Library Control Path Libraries

Page 38 - Installing Bulk Load Mailbox

Scalar 100 User’s Guide 7Figure 4 Back Panel Components of Drive Control Path LibrariesLibrary Controller (Library Control Path only)The library contr

Page 39 - Removing the Standard Mailbox

8 Description Remote Management UnitThe Remote Management Unit (RMU) allows remote access to the library via a web browser. The RMU resides in each sy

Page 40

Scalar 100 User’s Guide 9Every tape cartridge must have a machine and unique operator-readable barcode label attached to it. Tape cartridges cannot ha

Page 41 - Installing a Storage Column

10 DescriptionFigure 5 Storage Slot Numbering Drive Module NumberingThe drive modules are numbered 1 to N from bottom to top, where N is the number of

Page 42 - Configuring AutoCleaning

Scalar 100 User’s Guide 11Host AttachmentThe Scalar 100 is a SCSI target device supporting communication with a host through fibre or SCSI connections

Page 43 - Working with AutoClean

Copyright © 2002-2006 ADICThe information contained in this document is subject to change without notice.This document contains proprietary informatio

Page 44

12 Description

Page 45 - Using the Operator Panel

Scalar 100 User’s Guide 13Setting up your Scalar 100Setting up your library includes actions such as unpacking, connecting power cords and SCSI or Fib

Page 46 - 38 Using the Operator Panel

14 Setting up your Scalar 100Refer to Configuring your Library on page 67.7 Prepare the host system. Refer to Cabling Drive Control Path Libraries on

Page 47 - Scalar 100 User’s Guide 39

Scalar 100 User’s Guide 154 Remove the key from the rear panel of the library. Unlock and open the front door. 5 Remove the interior packaging or secu

Page 48 - 40 Using the Operator Panel

16 Setting up your Scalar 1004 Install the cables between the bottom drive and the library controller and between the Library Controller and the host.

Page 49 - Getting Mailbox Status

Scalar 100 User’s Guide 17Figure 8 Fibre Channel Cabling in a Drive Control Path LibraryConnecting the Power and SCSI Cables in a Drive Control Path L

Page 50 - 42 Using the Operator Panel

18 Setting up your Scalar 100Figure 9 SCSI Cabling in a Drive Control Path LibraryPreparing the HostIf necessary, install a SCSI host system adapter,

Page 51 - Menu Guidelines

Scalar 100 User’s Guide 19 Host Coordinate SystemTo manipulate the media within the library, the host must reference each movement with source and tar

Page 52 - The Menu Tree

20 Setting up your Scalar 10010 In Optional search locations select the checkbox for the appropriate location and then select Next. 11 Setup will sele

Page 53 - Scalar 100 User’s Guide 45

Scalar 100 User’s Guide 2112 In the Device Manager window, ensure that the appropriate device is listed under Tape Devices entry. The listings differ,

Page 54 - 46 Using the Operator Panel

Scalar 100User’s Guide iiiContents1 About This Guide and Your Product 1Product Safety Statements . . . . . . . . . . . . . . . . . . . . . . . . . . .

Page 55 - Getting Information

22 Setting up your Scalar 10012 If you have multiple drives of this type, click OK at each prompt to install the driver for each device. 13 When the d

Page 56 - 48 Getting Information

Scalar 100 User’s Guide 23 Using the Optional FeaturesOptional features are available to configure your library to meet your specific needs. The optio

Page 57 - Getting Sensor Information

24 Using the Optional Features• Before installing a unit into a rack, consider the overall loading of the branch circuit supplying power to the rack.

Page 58 - Getting Slot Information

Scalar 100 User’s Guide 253 Install the front rackmount hardware by attaching the sheet metal to the front rack.4 Secure the front hardware to the rea

Page 59 - Scalar 100 User’s Guide 51

26 Using the Optional Features7 Remove the side covers. Looking at the rear of the library, unscrew the four Phillips screws that secure each of the s

Page 60 - Viewing Drive Information

Scalar 100 User’s Guide 27 Installing CastersCasters are an optional feature that are for use only with floor model library configurations. Tools requ

Page 61 - Getting Logs

28 Using the Optional Features Removing a DriveTools required: •None1 Take the tape drive offline (in the host software).2 If your library is an LTO-1

Page 62 - Getting Drive Logs

Scalar 100 User’s Guide 29 Replacing a Drive1 Remove the existing drive. (Refer to Removing a Drive on page 28.)2 Install the new drive. (Refer to Ins

Page 63 - Force Dump

30 Using the Optional Features1 On the rear of the library, find the secondary power supply slot. Loosen the two thumbscrews on the cover plate and re

Page 64 - Preserve Dump Dialog

Scalar 100 User’s Guide 31 Removing the Standard MailboxUse Figure 10 to assist you in removing the standard mailbox. Figure 10 Removing a Standard Ma

Page 65 - Scalar 100 User’s Guide 57

iv ContentsConnecting the Power and Fibre Cables in a Drive Control Path Library . . . . . . . . . . . . . . . . . . . . 16Connecting the Power and S

Page 66 - 58 Getting Information

32 Using the Optional Features5 Remove the 11/32 nut from the bottom of the plastic cover and loosen T20 torx screw under the mailbox door.6 Remove th

Page 67 - Running your Library

Scalar 100 User’s Guide 333 Insert magazines and any tape cartridges in the mailbox. Installing a Storage ColumnRefer Figure 12 to when installing a s

Page 68 - Moving Tape Cartridges

34 Using the Optional Features2 Open the library front door. If necessary, move the picker assembly up the Y-axis to allow room. Slide the storage col

Page 69 - Taking Inventory

Scalar 100 User’s Guide 35 Working with AutoCleanAutoClean allows the library to clean a drive without instruction from a host. As AutoClean does not

Page 70 - 62 Running your Library

36 Using the Optional Features

Page 71 - Exporting a Tape Cartridge

Scalar 100 User’s Guide 37Using the Operator PanelYou can initiate all library functions through the operator panel. In addition, the operator panel p

Page 72 - 64 Running your Library

38 Using the Operator PanelFigure 13 Operator Panel Areas Getting General Library InformationThe information area provides general library information

Page 73 - Working with Drives

Scalar 100 User’s Guide 39Table 2 Drive Status Area IndicatorsIndicator DescriptionRepresents AIT drive modules.Represents DLT, LTO, and SDLT drive mo

Page 74 - Unloading a Drive

40 Using the Operator PanelError Code (LTO drives only)If a drive error condition exists, an error code appears. All errors are preceded by the charac

Page 75 - Configuring your Library

Scalar 100 User’s Guide 41*Please call ATAC for assistance in interpreting these errors as they may be caused by erroneous signals from the drive. Wo

Page 76 - 68 Configuring your Library

Scalar 100 User’s Guide v Viewing Drive Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Page 77 - Scalar 100 User’s Guide 69

42 Using the Operator PanelAll This indicator appears if the mailbox is locked. The mailbox can be locked by either of the following conditions.• The

Page 78 - Configuring Barcode Length

Scalar 100 User’s Guide 43 Menu GuidelinesAll menus and resulting options are grouped according to function. Some options are followed by special char

Page 79 - Setting Drive SCSI IDs

44 Using the Operator Panel Using the Main MenuThe main menu is the first interactive menu displayed after you turn on the library. From this menu you

Page 80 - Setting the Date and Time

Scalar 100 User’s Guide 45Figure 16 Operator Panel Menu Tree

Page 81 - Locking/Unlocking the Mailbox

46 Using the Operator Panel Using Commands that Require an Offline StateThe options available from the Command and Service menu require that the libra

Page 82 - 74 Configuring your Library

Scalar 100 User’s Guide 47Getting InformationWhen working with your library, you will often need information about your library such as how many slots

Page 83 - Maintaining your Library

48 Getting InformationPath: Main Menu > Status > Library > System• From the main menu, select Status and then select Library. Select System.

Page 84 - Updating Drive Firmware

Scalar 100 User’s Guide 49 Getting Sensor InformationUse Sensors to view library sensor status. This option displays the real time status of the senso

Page 85 - Exercising the Picker Fingers

50 Getting Information Getting Slot InformationUse Slot to get statistical characteristics of a slot. The information available through this command a

Page 86 - 78 Maintaining your Library

Scalar 100 User’s Guide 511 From the main menu, select Status and then select Library. Select Slot. The Slot dialog box appears. 2 With Select Column

Page 87 - Exercising the Picker Axes

vi ContentsCreating or Erasing a FUP Tape. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Exercisi

Page 88 - Exercising the Library

52 Getting InformationThe slot information appears. 6 Press Next to scroll through the available information. Getting Tape Cartridge InformationUse M

Page 89 - Teaching the Library

Scalar 100 User’s Guide 531 From the main menu, select Status and then select Drives. The Drive information appears.2 To view a different drive, selec

Page 90 - Servicing Drives

54 Getting Information Getting the Command LogsThe command log is a history of all library operations. A maximum of 50 library operations are stored.

Page 91 - Scalar 100 User’s Guide 83

Scalar 100 User’s Guide 552 Using Change Drive, select the drive whose log you want to view. 3 Select OK. The drive log contains:• Num (0 to 9) — Erro

Page 92 - 84 Maintaining your Library

56 Getting Information1 From the main menu, select Status and then select Logs and then select Drive Log. Select Force Dump.2 Press the button beneath

Page 93 - Tape Use Guidelines

Scalar 100 User’s Guide 571 From the main menu, select Status and then select Logs and then select Drive Log. Select More and then select Copy Dump.2

Page 94 - Using Barcode Labels

58 Getting Information

Page 95 - Scalar 100 User’s Guide 87

Scalar 100 User’s Guide 59Running your LibraryFor everyday tasks, the Command menu is the most frequently used menu. Most actions associated with this

Page 96

60 Running your Library3 Turn off the front power switch.4 Turn off the rear power switch. Moving Tape CartridgesUse Move Media to move tape cartridg

Page 97 - Scalar 100 User’s Guide 89

Scalar 100 User’s Guide 61 Moving the PickerWhen working with your library, you may want to move the picker to specific location in the library so tha

Page 98 - Setting up the RMU

Scalar 100 User’s Guide vii Service Action Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Page 99 - Logging into the RMU

62 Running your LibraryPath: Main Menu > Command > Move > Scan Barcode1 From the main menu, select Command and then select Move. Select Scan

Page 100 - Configuring RMU User Accounts

Scalar 100 User’s Guide 63 Importing Tape CartridgesUse Import to add tape cartridges to your library through the mailbox. Import moves all tape cartr

Page 101 - Configuring the Time and Date

64 Running your LibraryPath: Main Menu > Command > Mailbox > Export1 From the main menu, select Command and then select Mailbox. Select Expor

Page 102 - Viewing Diagnostic Files

Scalar 100 User’s Guide 65 Importing Cleaning CartridgesUse this command to import cleaning cartridges. You can only import a cleaning cartridge if on

Page 103 - Replacing the RMU

66 Running your Library Unloading a DriveUse this feature to unload a tape cartridge from a specific drive or all drives. The tape cartridge will be p

Page 104

Scalar 100 User’s Guide 67Configuring your LibraryYou can configure your library in many different ways. Configuring includes setting the library SCSI

Page 105 - Troubleshooting and Help

68 Configuring your Library• Enabling or disabling parity — This value defaults to enabled and must match the configuration of the host bus adapter. •

Page 106 - 98 Troubleshooting and Help

Scalar 100 User’s Guide 69 Configuring Additional Library OptionsUse Config to configure additional library characteristics. These characteristics inc

Page 107 - Scalar 100 User’s Guide 99

70 Configuring your LibraryReading Barcodes of Media in Tape DrivesUse Scan Media to configure your library so that whenever it takes inventory, the b

Page 108 - 100 Troubleshooting and Help

Scalar 100 User’s Guide 71 Setting Drive SCSI IDsUse Drive to set drive SCSI IDs. The drive SCSI IDs must be different from other SCSI devices on the

Page 110 - 102 Troubleshooting and Help

72 Configuring your LibrarySetting Drive Loop IDsUse Drive to set drive Loop IDs. Available Loop IDs are 0 to 15.Path: Main Menu > More > Setup

Page 111 - Scalar 100 User’s Guide 103

Scalar 100 User’s Guide 73• Sec: The number of seconds. 3 Press OK. Password Protecting the Operator PanelYou can set a password to protect the opera

Page 112 - 104 Troubleshooting and Help

74 Configuring your Library

Page 113 - Scalar 100 User’s Guide 105

Scalar 100 User’s Guide 75Maintaining your LibraryActions such as exercising the picker, the barcode scanner, and the library itself are considered ma

Page 114 - 106 Troubleshooting and Help

76 Maintaining your LibraryAlternatively, you can update firmware with the RMU. Updating Drive FirmwareOne way to update drive firmware is to use the

Page 115 - Scalar 100 User’s Guide 107

Scalar 100 User’s Guide 774 Use Change to select Create or Erase. Select OK. 5 Open the mailbox and put a scratch tape1 in the top slot. The tape cart

Page 116 - 108 Troubleshooting and Help

78 Maintaining your Library• For AIT libraries, the possible values are 0 to 96.• For DLT/SDLT libraries, the possible values are 0 to 60.• For LTO li

Page 117 - Operator Information Messages

Scalar 100 User’s Guide 791 From the main menu, select More and then select Service. Select Library and then select Diags. Select Fingers and then sel

Page 118 - Interpreting Drive LEDs

80 Maintaining your Library Moving the Picker in IncrementsUse Step to manipulate the vertical and rotary axes of the picker in incremental steps.Path

Page 119 - Specifications

Scalar 100 User’s Guide 81Path: Main Menu > More > Service > Library > Exercise > Demo1 From the main menu, select More. Select Service

Page 120 - Drive Capacity

Scalar 100 User’s Guide 1About This Guide and Your ProductThis guide contains information and instructions necessary for the normal operation and mana

Page 121 - Scalar 100 User’s Guide 113

82 Maintaining your Library2 Select OK. The library is calibrated. 3 When complete, select OK. Resetting a DriveUse the Reset command if you want to

Page 122 - SDLT/DLT

Scalar 100 User’s Guide 833 Select Repair.4 Using Change, specify Remove or Replace. Select OK. 5 If you selected Remove, you can now remove the drive

Page 123 - Scalar 100 User’s Guide 115

84 Maintaining your Library

Page 124 - 116 Specifications

Scalar 100 User’s Guide 85 Working with Tapes and BarcodesWhen working with tape cartridges, there are certain considerations that should be taken int

Page 125 - Scalar 100 User’s Guide 117

86 Working with Tapes and Barcodes• If the tape cartridge is exposed to heat or cold extremes, stabilize the cartridge at room temperature for the sam

Page 126 - 118 Index

Scalar 100 User’s Guide 87• No black marks should be present in the intermediate spaces or rest zones. • No white areas should be present on the bars.

Page 127 - Scalar 100 User’s Guide 119

88 Working with Tapes and Barcodes

Page 128 - 120 Index

Scalar 100 User’s Guide 89Using the Remote Management UnitThe Remote Management Unit (RMU) is a component in your library that provides remote access

Page 129 - Scalar 100 User’s Guide 121

90 Using the Remote Management Unit Supported BrowsersThe RMU supports the following browsers:• Microsoft Internet Explorer version 5.0 and above• Net

Page 130 - 122 Index

Scalar 100 User’s Guide 91 Starting the RMUBefore you begin using the RMU, make certain you have configured your RMU with the correct network address.

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