Quantum vmPRO 4000 Notice Page 10

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Known Issues
Quantum vmPRO Release Notes 10
ID Description Workaround/Resolution
6123 SmartMotion backups can fail if you use a DXi
appliance as your NAS target with an NFS share.
Under heavy traffic loads, the DXi appliance can
return ENOENT (no such file or directory) errors,
potentially causing SmartMotion backups to fail.
Upgrading to DXi firmware version 2.3.0.3 or
newer can potentially reduce the occurrence of
this issue.
OR
You can use a DXi appliance with a CIFS share
for SmartMotion backups.
6033 SmartMotion backups can fail when using with
the Scalar LTFS appliance as a NAS target NFS
share.
In order for SmartMotion to correctly back up
virtual machines (VMs) to the Scalar LTFS
appliance's NFS share, you must define the
correct NFS mount options when configuring
vmPRO storage. See the “NFS Mount Options
section in the ScalarLTFSApplianceUser’s
Guide.
As of version 2.3 for the Scalar LTFS appliance,
the following mount options should be added to
the vmPRO appliance's Mount Options field of
the Configure Storage dialog box:
rsize=1048576,wsize=1048576,timeo=
12000
6219 Infrequently, after recovering a mailbox, the
Exchange Server's Windows Event Viewer
displays a Hung IO error message when
vmPRO dismounts the Exchange Server’s
database.
Disregard the message as the mailbox recovery
and database dismount are successful.
You can stop the message from displaying by
increasing the value of the Exchange Server's
Windows disk timeoutvalue registry key to the
following:
HKEY_LOCAL_
MACHINE\System\CurrentControlSet
\Services\Disk\TimeOutValue
5462 When a partial SmartMotion backup of a VM is
started within one minute of the previous backup
of that same VM, the % complete and % saved
values displayed on the GUI for that VM may be
incorrect. Information in the e-mail report
regarding the % saved for that VM may also be
incorrect.
Run SmartMotion backups at least one minute
apart.
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